Getting started

Always use the Copy icon in the example field when copying examples. Manual copy and paste is known to cause data format errors.

Domain name

For all the APIs, CONNECT-DOMAIN refers to the domain name for the WECHAT or WHATSAPP or SMS or SMS-DIRECT or LINE platforms.

• Production CONNECT-DOMAIN: https://connect.symphony.com/admin

• Test CONNECT-DOMAIN: https://connect.uat.symphony.com/admin

Example: Request to get the list of available entitlements

curl -X GET "https://connect.symphony.com/admin/api/v2/customer/entitlements"

Note: Headers have been omitted in this example.

Multi-company contacts

For Multi-company-contacts, the contacts must be from the same network, for example, all from WeChat or all from WhatsApp. Cross-network rooms are not authorized.